Effective Date: November 2, 2025
At SDL Utility Locating, a division of Smart Digging LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect information when you visit or interact with our website, https://sdlutilitylocating.com/, or use our services.
1. Information We Collect
We collect information that you voluntarily provide to us when you fill out forms, request a quote, or contact us directly. This may include your name, phone number, email address, company name, project location or site details, and any additional information you choose to provide related to service requests. We may also collect limited technical data automatically, such as IP address, browser type, and general site usage statistics, to improve performance and security.
2. How We Use Your Information
SDL Utility Locating uses the information collected to provide and manage our utility locating services, respond to inquiries, schedule appointments, prepare quotes, improve website functionality, and comply with legal and safety obligations.
3. Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share data only when necessary to work with trusted service providers who assist in operations, comply with legal obligations, or protect our legal rights, safety, and property.
4. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
5. Cookies and Analytics
Our Site may use cookies and analytics tools (such as Google Search Console or SureRank SEO) to understand how visitors interact with our pages. These tools collect anonymous data to improve site performance. You may disable cookies in your browser settings at any time.
6. Security
We take reasonable administrative and technical measures to safeguard your personal information against unauthorized access, disclosure, or misuse. However, no system can guarantee absolute security.
7. Links to External Sites
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
8. Your Rights
You may request to review, update, or delete your personal information by contacting us at [email protected].
9. Jurisdiction
This Privacy Policy is governed by the laws of the State of Illinois. Any disputes arising from this Policy shall be resolved in the courts located in Cook County, Illinois.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted to this page with a revised effective date.
11. Contact Information
SDL Utility Locating
A division of Smart Digging LLC
Des Plaines, IL 60016
(312) 985-6106
[email protected]
https://sdlutilitylocating.com/